ON DEMAND DELIVERIES
IN THE PALM OF YOUR HAND
With DHL Express’ innovative On Demand Delivery (ODD) service, you can choose up to seven different delivery options online!
This is good news for e-commerce retailers as well. With On Demand Delivery as additional support, you can be assured customers will receive your products every time, even when they’re away.
ON DEMAND DELIVERIES
IN THE PALM OF YOUR HAND
With DHL Express’ innovative On Demand Delivery (ODD) service, you can choose up to seven different delivery options online!
This is good news for e-commerce retailers as well. With On Demand Delivery as additional support, you can be assured customers will receive your products every time, even when they’re away.
ON DEMAND DELIVERIES
IN THE PALM OF YOUR HAND
With DHL Express’ innovative On Demand Delivery (ODD) service, you can choose up to seven different delivery options online!
This is good news for e-commerce retailers as well. With On Demand Delivery as additional support, you can be assured customers will receive your products every time, even when they’re away.
ON DEMAND DELIVERIES
IN THE PALM OF YOUR HAND
With DHL Express’ innovative On Demand Delivery (ODD) service, you can choose up to seven different delivery options online!
This is good news for e-commerce retailers as well. With On Demand Delivery as additional support, you can be assured customers will receive your products every time, even when they’re away.
With DHL Express’ innovative On Demand Delivery (ODD) service, you can choose up to seven different delivery options online!
This is good news for e-commerce retailers as well. With On Demand Delivery as additional support, you can be assured customers will receive your products every time, even when they’re away.
ON DEMAND DELIVERY (ODD) OPTIONS
Schedule your delivery
Select a new delivery date up to seven calendar days from the original date
Schedule your delivery
Select a new delivery date up to seven calendar days from the original date
Signature release
Authorise your delivery without a signature
Signature release
Authorise your delivery without a signature
Leave with neighbor
Instruct that the shipment is delivered to a nominated neighbor
Leave with neighbor
Instruct that the shipment is delivered to a nominated neighbor
Collect from service point
Have your shipment delivered to a nearby DHL Service Point
Collect from service point
Have your shipment delivered to a nearby DHL Service Point
Alternate address
Request delivery to a different address in the country
Alternate address
Request delivery to a different address in the country
Vacation hold
Request delivery up to 30 calendar days from the original date
Vacation hold
Request delivery up to 30 calendar days from the original date
COLLECTION FROM PARCEL LOCKER
You’ll never have to wait around for your delivery again. Now choose to have your parcel stored securely in our locker located at the linkway between Cinnamon Grand Hotel and the Crescat Boulevard, until you are ready to collect it.
COLLECTION FROM PARCEL LOCKER
You’ll never have to wait around for your delivery again. Now choose to have your parcel stored securely in our locker located at the DHL Express Head Office (at the linkway between Cinnamon Grand Hotel and the Crescat Boulevard in the city), until you are ready to collect it.
COLLECTION FROM PARCEL LOCKER
Pick up shipment anytime in the city instead of waiting for delivery.
(Located at the link way between Cinnamon Grand Hotel and the Crescat Boulevard)
COLLECTION FROM PARCEL LOCKER
You’ll never have to wait around for your delivery again. Now choose to have your parcel stored securely in our locker located at the DHL Express Head Office (at the linkway between Cinnamon Grand Hotel and the Crescat Boulevard in the city), until you are ready to collect it.
HOW IT WORKS
Receiver is notified by email or SMS of their upcoming delivery
Receiver is notified by email or SMS of their upcoming delivery
Receivers are directed via a shipment-specific secure weblink to the On Demand Delivery website (optimised for smartphone, tablet and desktop usage)
Receivers are directed via a shipment-specific secure weblink to the On Demand Delivery website (optimised for smartphone, tablet and desktop usage)
On the website, receivers can customise their delivery with the options made available by the shipper
On the website, receivers can customise their delivery with the options made available by the shipper
All delivery changes are confirmed onscreen and through email
All delivery changes are confirmed onscreen and through email
An updated notification is sent to the receiver
An updated notification is sent to the receiver
DHL Express executes delivery according to the receiver’s request
DHL Express executes delivery according to the receiver’s request
BENEFITS FOR SHIPPERS AND RECEIVERS
- Increases customer satisfaction by increasing first-time deliveries
- Simple and easy onboarding
- Shipper can choose which delivery options are available to Receivers
- Value-added service at no cost
- Consistent service levels worldwide
- Flexible, convenient, and easy-to-use delivery options
- Receivers arrange deliveries on their own terms and in their own language
- Greater control over receiving deliveries
- Alerts keep Receivers informed of shipment progress and scheduled delivery dates
- Access via smartphone, tablet or desktop
- Increases customer satisfaction by increasing first-time deliveries
- Simple and easy onboarding
- Shipper can choose which delivery options are available to Receivers
- Value-added service at no cost
- Consistent service levels worldwide
- Flexible, convenient, and easy-to-use delivery options
- Receivers arrange deliveries on their own terms and in their own language
- Greater control over receiving deliveries
- Alerts keep Receivers informed of shipment progress and scheduled delivery dates
- Access via smartphone, tablet or desktop
- Increases customer satisfaction by increasing first-time deliveries
- Simple and easy onboarding
- Shipper can choose which delivery options are available to Receivers
- Value-added service at no cost
- Consistent service levels worldwide
- Flexible, convenient, and easy-to-use delivery options
- Receivers arrange deliveries on their own terms and in their own language
- Greater control over receiving deliveries
- Alerts keep Receivers informed of shipment progress and scheduled delivery dates
- Access via smartphone, tablet or desktop
- Increases customer satisfaction by increasing first-time deliveries
- Simple and easy onboarding
- Shipper can choose which delivery options are available to Receivers
- Value-added service at no cost
- Consistent service levels worldwide
- Flexible, convenient, and easy-to-use delivery options
- Receivers arrange deliveries on their own terms and in their own language
- Greater control over receiving deliveries
- Alerts keep Receivers informed of shipment progress and scheduled delivery dates
- Access via smartphone, tablet or desktop